This policy only applies to our website and we are not responsible for the content or the privacy practises of third party websites that we might hyperlink to.

Consent: When you sign up for a free email service we store your email address along with any other information you provide. This information may include, but is not limited to, details such as your name and email address. By signing up to a free email service, or subscribing for a service/product, you agree to the collection, storage and processing of your information as set out in this policy.

Data Use: We use the information we collect from you to process orders, identify personal preferences and match your needs with relevant products and services. If you have signed up for a free email service, we use the information you provide to send the email to you and for internal administration and analysis. We use it to personalise your visits to our website and to help us develop the design and layout of the website. Unless you have opted not to receive offers, we also send you offers by email from  us and by post from us and other carefully selected outside companies. We do not give, rent or sell your email address to outside companies. Should you wish to unsubscribe at any time, instructions on how to do so are included with every email.

Data capture and processing: The data you provide is captured and processed on our behalf by our parent company, Agora Inc based in the US. Agora Inc. offers the same levels of protection for your information, including the security of the database on which your information is stored and the privacy of your information, that we offer in UK. We will only disclose your data to other third parties, if we are compelled to do so for legal or regulatory purposes.
Cookies: Cookies in themselves do not identify individual users of sites, just the computer used. Our website uses cookies to collect anonymous data so that we can improve the quality and performance of the website. Personal information is not stored in these cookies. Information voluntarily entered by visitors on the product order form pages will be processed as outlined above. We sometimes contract with Google to monitor certain pages of our website for reporting web traffic, statistics, advertisement 'click-throughs', and other activities. Where authorised by us, Google may use cookies, web beacons, and other monitoring technologies to compile anonymous statistics on visitors to our website. The data collected for this is anonymous data only, detailing how many times a specific page on our website has been clicked on. For more information see Google’s PPC Policy

Right to data: You have the right to ask us for a copy of the personal information we hold about you, and to correct any inaccuracies. If you have any queries regarding this privacy statement, please contact customer services at cservice@f-s-p.co.uk.